Terms & Conditions
Please read these terms carefully before using our services. By accessing or using our services, you agree to be bound by these terms.
Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services. These terms apply to all your interactions with The Winery, including but not limited to: • Website usage • Restaurant visits • Event bookings • Wine purchases • Membership programs
Reservations & Bookings
Reservation Policy: • Reservations are required for groups of 6 or more • A credit card is required to secure bookings for special events • Cancellations must be made at least 24 hours in advance • No-shows may incur a charge of $50 per person Promotion-Specific Policies: • Wine Buffet (Monday): Subject to selected wines by the glass, 2-hour limit • Lobster Tail Night (Tuesday): Limited portions available, while stocks last • Amarone & Appetito (Wednesday): Choice of 1 starter from selected options only • Tomahawk Night (Thursday): 1kg portion, subject to availability • Weekend Roast: Available 12pm-4pm only, beverage add-on ($48) is for 2 hours (12pm-5:30pm) Special Events & Private Dining: • Deposit requirements vary by event type • Cancellation policies are specific to each event • Final guest count must be confirmed 48 hours prior • Menu changes must be requested at least 72 hours in advance
Operating Hours & Service
CHIJMES Location: • Monday to Saturday: 4 PM - 1 AM • Sunday: 4 PM - 12 AM • Open on all public holidays • Contact: +65 8388 8850 (Call & WhatsApp) Siglap Location: • Monday to Friday: 3 PM - 12 AM • Saturday: 12 PM - 12 AM • Sunday: 12 PM - 10 PM • Contact: +65 9643 3188 (Call & WhatsApp) • Weekend Lunch (Sat & Sun): 12 PM - 4 PM Last orders for food and beverages are 30 minutes before closing time.
Payment & Pricing
Payment Terms: • All prices are in Singapore Dollars (SGD) • Prices are subject to 10% service charge and prevailing GST • We accept major credit cards, NETS, and PayNow • Minimum spend requirements may apply for certain events Promotion Pricing: • Wine Buffet Monday: $38 per pax for selected wines (2 hours) • Lobster Tail Night Tuesday: $38 per whole lobster tail (limited portions) • Amarone & Appetito Wednesday: Bottle of Amarone + choice of 1 starter • Tomahawk Night Thursday: $98 for 1kg (U.P. $168) • Weekend Roast: $49 for 2 pax, add-on $48 for beverages (2 hours) • Promotional prices subject to change without notice • Happy Hour: Available from opening until 7PM daily Refund Policy: • Deposits are non-refundable unless otherwise stated • Event cancellations are subject to our cancellation policy • Wine purchases are final sale • Gift cards are non-refundable and cannot be exchanged for cash • Promotional items cannot be substituted or exchanged
House Rules & Conduct
We reserve the right to refuse service to anyone who: • Displays disruptive behavior • Appears intoxicated • Violates our dress code • Harasses staff or other guests Dress Code: • Smart casual attire required • No slippers or beach wear • Proper covered shoes required • Management reserves the right to refuse entry based on inappropriate attire
Liability & Disclaimers
Limitation of Liability: • We are not responsible for personal belongings • Parking is at vehicle owner's risk • Food allergies must be communicated when ordering • We reserve the right to modify menus without notice Property Damage: • Guests are liable for any damage to property • Recovery costs will be charged to the responsible party • Security deposits may be required for private events
Questions About Our Terms?
If you have any questions about our Terms & Conditions, please contact us at:
legal@thewinery.com.sg